Newsletter Articles
Shop Talk: Troubleshooting Onboard Weighing Systems
Having a problem with your Onboard Weighing System? Download our Electronic Load Weigh System Troubleshooting Guide for recommended troubleshooting procedures that can be implemented in the field to diagnose and resolve your issue. Read more …October 27, 2022
Shop Talk: How to Update Your C-40 Firmware
One of the many benefits our latest generation C-40 Cockpit Indicator offers is the ability to upgrade the firmware using a thumb drive. The software patch is available as a direct download from our website at no additional cost. Here's what you need to do. Read more …May 05, 2022
Shop Talk: Fix It Yourself, or Return for Service?
Customers love their Onboard Systems equipment because it is easy to service. However, there are circumstances where it's better to contact us before working on your equipment. Read more …April 08, 2021
Shop Talk: Storage and Inactivity
Got storage questions? Here are a few guidelines to assist you with preparing your cargo hook for storage or reinstallation. Read more …December 16, 2020
Shop Talk: Mechanical Release Cables
Cargo hook manual release cables require extreme care during installation, use, and maintenance. Read more …September 09, 2020
Shop Talk: Load Cell Maintenance
Onboard Weighing Systems provide operators with vital information about the weight they are carrying. Proper maintenance, including regular inspection and calibration, is critical to ensure ongoing accuracy. Read more …June 10, 2020
Shop Talk: Coatings & Finishes
You can extend the life of your Onboard Systems equipment with proper touch-ups for coatings and finishes that are damaged during use in the field. Read more …March 06, 2020
Shop Talk: Troubleshooting Tips for Load Cells and Cockpit Indicators
If you don't have a spare load cell or cockpit indicator lying around to use for troubleshooting problems with your Onboard Weighing System, here's a workaround. Read more …August 28, 2019
Shop Talk: Nut Adjustments to Load Cell Covers
Don't torque that nut! This article explains why you should never adjust the nuts on your load cells. Read more …May 23, 2019
Shop Talk: Lubricants
An important part of maintaining your cargo hook equipment is applying the right lubricants to key locations at appropriate intervals. Read more …March 20, 2019
More Articles
Chrome Themes for Your Browser
Exclusive Chrome themes featuring external load mission photos for your browser.
Convenient Email Invoices
How to get an invoice before your order arrives to help with customs paperwork and internal receiving processes.
Documentation Updates
Get the 411 about all the documentation updates and service bulletins that have taken place since the last issue.
External Load Mission Wallpapers
Exclusive desktop wallpapers featuring external load mission photos for your desktop.
Get the 411 on Surefire Products
Here is a complete reference list of aircraft and cargo hook kits currently featuring Surefire.
Get The Hook
Stay informed! Sign up for our quarterly newsletter, The Hook.
How to Upgrade Your Equipment
We strive to make it simple and cost-effective for our customers to upgrade their equipment.
Increased Rated Load for TALON 3K Remote Hooks
We've increased the rated load for the TALON 3K Remote Cargo Hook series from 3,000 lb. to 3,300 lb. / 1,500 kg.
Load Cell TBOs
Load cells are not field serviceable and must be returned to the factory for overhaul.
Return for Service Shipping Tips
International "Return for Service" shipments can be tricky. Here are some tips.
Send Us Your Photos & Videos
If you've got some great helicopter photos or videos of helicopters at work, we'd love to hear from you!
Service Life Update for Barry Longlines
Barry has modified the service life calculation for their synthetic helicopter longlines.
Tracking Water Drops
How to use the C-39 cockpit indicator to track water drops for contracts.
Tradeshow Schedule
Plan to meet us at these upcoming tradeshow events around the world.
Wanted: Reviews & Testimonials
We would love to hear about how our products or services have helped you.
